Automotive Service Centre Manager
Location: Doncaster
Salary: £35,000-£40,000 basic per annum + monthly bonus
Hours: Full-time, permanent
Are you an experienced Automotive Service Centre Manager who knows how to drive performance, lead a team and deliver outstanding customer service?
HRGO Recruitment are looking for an experienced Automotive Service Centre Manager to take responsibility for the day-to-day running of an automotive service centre.
This is an opportunity for an ambitious Garage Manager, Workshop Manager, Fast-Fit Centre Manager or Automotive Aftersales Manager who wants to take ownership of centre performance, develop a team and maximise sales and profitability.
This is a hands-on automotive management role, not a general retail management position. You'll be responsible for ensuring the centre operates efficiently, customers receive excellent service and the team consistently achieves its targets.
If you're commercially minded, understand automotive operations and have a proven track record of managing a garage, workshop or fast-fit centre, we'd love to hear from you.
What's in it for you?
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£35,000-£40,000 basic salary, depending on experience
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Monthly performance-related bonus
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Company pension
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Life assurance
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Employee discounts on products and services
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Retail discounts across high street and online retailers
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Employee assistance and wellbeing support
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Financial advice and health services
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Career development and progression opportunities
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In-house and external training opportunities
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Company uniform, including safety boots
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20 days' annual leave plus statutory holidays
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Access to earned pay
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Free on-site parking
What will you be doing?
You'll take responsibility for the centre's overall performance, ensuring operational standards, customer service and commercial targets are consistently achieved.
Your main responsibilities will include:
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Managing the day-to-day operations of the automotive service centre
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Driving sales of automotive products and services to achieve targets and KPIs
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Leading, motivating and developing the team to maximise performance
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Ensuring customers receive excellent service and resolving complaints effectively
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Monitoring centre performance and identifying opportunities to increase revenue
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Recruiting, interviewing and onboarding employees
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Identifying training needs and supporting employee development
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Ensuring compliance with company policies, procedures and health and safety requirements
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Maintaining stock control and ensuring accurate stock management
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Maintaining high standards of cleanliness, presentation and equipment maintenance
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Liaising with senior management and other departments
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Supporting other centres when required
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Ensuring the centre operates efficiently and delivers a consistently high standard of service
What we're looking for
We're looking for a confident, commercially minded automotive professional who understands how to run a successful service operation and get the best out of a team.
You'll ideally have:
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Previous management experience within an automotive garage, workshop, fast-fit centre or automotive aftersales environment
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Experience managing a team and overseeing day-to-day operations
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A proven track record of achieving sales targets and KPIs
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Strong commercial awareness and the ability to drive revenue and profitability
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Excellent customer service and complaint-handling skills
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Experience recruiting, training and developing employees
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Knowledge of health and safety, compliance and stock control
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Strong leadership, communication and organisational skills
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A proactive, hands-on approach to managing performance and maintaining standards
Previous automotive management experience is essential. Candidates from general retail or non-automotive management backgrounds will not be suitable for this position.
Which backgrounds could suit this role?
We're particularly interested in candidates with experience in:
Automotive Service Centres | Fast-Fit Centres | Garages | Workshops | Automotive Aftersales | Tyre and Exhaust Centres | Vehicle Servicing and Repairs
You don't necessarily need to have held the exact same job title. If you're currently managing a garage, workshop or fast-fit operation and have the commercial and leadership skills to run a successful centre, your experience could be a great fit.
Ready for your next challenge?
If you're an experienced automotive manager looking for your next opportunity, this is your chance to take ownership of a service centre, lead a team and earn £35,000-£40,000 plus a monthly bonus.
Apply today with your up-to-date CV, and a member of the HRGO Recruitment team will be in touch.
