🚔 Civil Enforcement Officer - Buses
📍 Location: Thanet Area
🗓️ Job Type: Temporary
💷 Salary: £13.23 per hour
⏰ Hours: 37 hours per week, rota basis
🌟 Job Purpose
We are looking for a highly motivated and proactive Civil Enforcement Officer - Buses to join the team at the local Council.
Civil Enforcement Officers ensure adherence to parking regulations for both On-Street and Off-Street parking, helping to maintain safe traffic flow by patrolling streets and issuing Penalty Charge Notices (PCNs) for violations.
This is a unique and innovative role involving regular patrols across designated areas within the district, including monitoring Loop Bus routes and working closely with partner organisations.
🔑 Key Responsibilities
🚧 Enforce parking regulations in line with the Traffic Management Act 2004 and local parking orders.
🚌 Monitor Loop Bus routes to identify problem areas and attend weekly meetings with Stagecoach.
✉️ Assess situations and issue Penalty Charge Notices (PCNs) for illegal parking.
🔍 Collect and record evidence to support enforcement actions.
🔧 Carry out daily checks of pay and display machines and report faults as required.
🏙️ Conduct weekly inspections of Council car parks and submit inspection reports.
🤝 Provide high-quality customer service and assist the public with Council-related enquiries.
👮 Work collaboratively with enforcement teams, CCTV operators and police to share intelligence.
🚗 Manage reports of abandoned vehicles from identification through to removal.
🛑 Report environmental and highway issues such as potholes, faulty streetlights and cleanliness concerns.
📚 Support the training and mentoring of new officers when required.
✅ Required Attributes
Knowledge
📚 Basic understanding of the Highway Code and the Traffic Management Act 2004.
📍 Good knowledge of the Thanet area.
Skills
💻 Basic computer literacy.
💬 Excellent communication and customer service skills.
Experience
📑 Previous enforcement or compliance-related work is desirable.
🔄 Ability to work flexibly, including shifts and rota patterns.
🤝 Experience in conflict management or dealing with challenging situations is an advantage.
Qualifications
🚗 Full, clean driving licence required.
🕵️♂️ Standard DBS check required.
🌈 Why Join Us?
If you are a proactive, reliable and community-focused individual who is passionate about keeping streets safe and supporting local transport services, this is an excellent opportunity to join the Council in a meaningful and hands-on role.
