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Civil Enforcement Officer - Buses

Job Reference: TA1706A

Utilities
Margate, Kent
£13.23 per hour
Temporary

🚔 Job Title: Civil Enforcement Officer - Buses


📍 Location: Thanet Area
🗓️ Job Type: Temp
💷 Salary: £13.23 per hour
⏰ Hours: 37 hours per week, rota basis


🌟 Job Purpose

We are looking for a highly motivated and proactive Civil Enforcement Officer - Buses to join our team at the local Council. Civil Enforcement Officers ensure adherence to parking regulations for On-Street and Off-Street parking, helping maintain safe traffic flow by patrolling foot and issuing Penalty Charge Notices (PCNs) for violations.

As a Civil Enforcement Officer, you will take on a unique and innovative role by conducting street patrols across designated areas within the district.


🔑 Key Responsibilities

  • 🚧 Enforce Regulations: Ensure compliance with the Traffic Management Act 2004 and local parking orders.
  • ✉️ Issue PCNs: Assess and issue notices for illegal parking.
  • 🔍 Collect Evidence: Gather necessary proof when issuing PCNs.
  • 🚌 Monitor Loop Bus Routes: Travel these routes to understand problem areas and meet weekly with Stagecoach.
  • 🔧 Maintain Machines: Conduct daily checks of pay and display machines and report issues.
  • 🏙️ Inspect Car Parks: Perform weekly inspections and report findings.
  • 🤝 Assist Public: Provide high-quality customer service for Council-related inquiries.
  • 👮 Collaborate: Work with enforcement teams, CCTV, and police for intelligence sharing.
  • 🚗 Handle Abandoned Vehicles: Manage reports from identification to removal.
  • 🛑 Report Issues: Inform departments about potholes, streetlights, and environmental concerns.
  • 📚 Train New Officers: Mentor and train new staff.

✅ Required Attributes

  • Knowledge:

    • 📚 Basic understanding of the Highway Code and Traffic Management Act.
    • 📍 Good knowledge of the Thanet area.
  • Skills:

    • 💻 Basic computer literacy.
    • 💬 Excellent customer service and communication.
  • Experience:

    • 📑 Familiarity with enforcement work is preferred.
    • 🔄 Flexible with working hours and shift experience.
    • 🤝 Conflict management experience is a plus.
  • Qualifications:

    • 🎓 Willingness to attain parking regulation qualifications.
    • 🚗 Full, clean driving license required.
    • 🕵️‍♂️ Standard DBS check needed.

f you are a proactive and passionate individual committed to ensuring the safety and security of our community, we would love to hear from you