Skip to main content
< Back to search

Customer Service Assistant

Job Reference: 1802SWMC

Call Centre and Customer Service
Stansted, Essex
£12.71 per hour
Temporary

TEMPORARY - Customer Service Assistant


We are recruiting a customer service assistant. with a minimum of 2 years customer service experience in retail or hospitality. You will be responsible for welcoming visitors, providing support in the visitor's food and picnic areas, and ensuring a smooth and enjoyable experience for all guests.
The business is open 7 days a week - flexibility to work across these days would be beneficial.

This is a fantastic PART TIME opportunity to work in a unique and inspiring environment, engaging with visitors while ensuring the smooth operation and security of a historic attraction.

This is a temporary assignment that starts in March and ends in November.

Requirements
* Available to work 3-4 full days including weekends
* Customer service or hospitality experience
* Team player
* Good communication skills

Duties
* Greet and assist visitors, providing information
* Handle visitor inquiries
* Assist with ticketing, admissions, and retail sales at the gift shop or entrance area
* Monitor visitor flow and provide directions to ensure a smooth guest experience
* Conduct end-of-day security checks, ensuring all visitors have exited the premises.
* Assist with emergency procedures, including evacuations if required.