Customs Declarant (Import/Export/Transit)
Location: Dover
Salary: £33,000 per year
Job type: Permanent, full-time
Hours: Monday to Friday, 9:00am-5:30pm
An established logistics operation in Dover is looking for an experienced Customs Declarant to join a dedicated team handling daily customs workloads for a varied customer base. If you're confident preparing import, export and transit entries, enjoy working accurately to tight deadlines, and take pride in compliant, customer-focused service-this could be a great next move.
What you'll be doing
Working as part of a team of Customs Declarants, you will:
- Prepare and process import, export and transit declarations to a high standard and in line with customer requirements.
- Create, monitor and discharge NCTS transit documents, ensuring accuracy and compliance.
- Monitor incoming orders across systems/channels and proactively manage your workload.
- Review supporting documentation to ensure entries are compliant with customs and company procedures.
- Calculate customs duties/taxes where applicable and liaise with the accounting team to support debt collection where required.
- Maintain regular contact with customers-providing updates, transparency and resolving queries professionally.
- Liaise with HMRC on compliance issues (with support from supervisors/managers where needed).
- Support administrative tasks linked to recovery and finalisation of clearances.
- Create and maintain accurate customer records and ensure instructions/forms/documentation are correctly held on file.
- Carry out compliance checks, report irregularities, and support internal/external audits.
Assist the Customs Supervisor with day-to-day team running and contribute ideas for continuous improvement.
What we're looking for (essential)
- Strong communication skills (written and verbal) with a confident, customer-focused approach.
- Excellent organisation, attention to detail and a consistently accurate work style.
- Able to work independently, prioritise effectively, and contribute positively to the wider team.
- Awareness of GB, EU and third-country customs regulations and procedures.
- Awareness of logistics/transport procedures across modes (road, ocean, air, rail).
- Understanding of international trade concepts (e.g., INCOTERMS, VAT rules, trade agreements, sanctions).
- 5 GCSEs A-C (or equivalent).
- 1-3+ years' experience in shipping/freight forwarding (customs-biased experience preferred).
PC literate with working knowledge of Outlook, Word and Excel.
Desirable experience
Experience in any of the below is advantageous:
- NCTS, ETSF In/Out, CFSP
- Import/export customs declarations and transit procedures (e.g., T1 / transit agreements)
- Authorised Consignor/Consignee
- Deferment usage and accrual
- Writing/working to SOPs/WIs
- Compliance, audits and sanctions checking
Interested?
Apply with your CV (including your customs/NCTS experience)
HR GO Recruitment is acting as an Employment Business in relation to this vacancy.
All applicants will be assessed solely on their suitability for the role, without regard to age, gender, disability, ethnicity, religion, belief, or sexual orientation.
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