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ERP Support Analyst

Job Reference: 20260123/ERPA

IT
Kent, Kent
Discussed upon application
Permanent

ERP Support Analyst - Manufacturing Sector - Permanent position - Kent

An excellent opportunity for an early-career ERP/IT professional to join a growing manufacturing business. This role offers hands-on ERP experience, full system training and clear progression into either an ERP specialist path or broader IT roles.

Role overview:
Reporting into a senior technical manager, you will be the first point of contact for day-to-day ERP support, ensuring the system is accurate, reliable and aligned with business processes. Over time, the role is designed to grow with you - whether that's into a senior ERP/configuration specialist position or a wider IT role, depending on your interests and strengths.

Key responsibilities:
* Provide first-line ERP support and manage user accounts
* Maintain core ERP data (employees, locations, customers, suppliers)
* Assist with ERP configuration, maintenance and basic SQL reporting
* Create user guides and deliver training to colleagues
* Support data cleansing, mapping and migration activities
* Help test system updates and upgrades, reporting and tracking issues

Person specification:
* Degree in IT, Engineering, Manufacturing Management or related field
* ERP/software or IT support experience (including internships) beneficial
* A good understanding of SQL and ERP systems and strong MS Office skills
* High attention to detail; organised and able to work on own initiative
* Clear communicator, flexible and comfortable with occasional out-of-hours work
* Ambitious and keen to progress either as an ERP specialist or into wider IT responsibilities

Why join:
* Become the in-house ERP specialist with full training
* Defined career progression into ERP specialist or wider IT roles
* Gain end-to-end exposure to manufacturing operations
* Competitive package with pension and holiday

These are permanent jobs. HR GO are a recruitment agency supporting UK Manufacturing. We aim to respond to all applications.