EXPORT PLANNER- ROAD FREIGHT- OPERATIONS
Start date: ASAP
Hours: 09.00 - 17.00 hrs Monday to Friday
Please be advised that this is an office based role, not hybrid.
Main purpose of Job:
To assist with the day-to-day running of the European operations department. The key tasks to deliver on the role, amongst others, includes.
- Validating shipment data using our internal operating system.
- Booking in collections/deliveries with respective collection/delivery points.
- Providing customers with market-leading customer service experience, by phone and/or e-mail, ensuring to meet customers' requirements.
- Completing admin processing work, for instance checking if consignments are invoiced.
- Sourcing, negotiating and sub-contracting haulage to approved suppliers.
- Quoting customers and/or internal departments for transport arrangements, maximising cost effectiveness.
- Liaising with other offices in the UK and abroad, to resolve any discrepancies and/or carry out specific requirements.
- Communicating with planners ensure issues are resolved promptly.
- Ensuring legislative compliance in all areas.
- Ensuring that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
What we can offer you:
- A role in a successful, dynamic, and growing company.
- To be a part of a strong team of performance driven colleagues, with a wealth of industry experience to endow.
- Great future career prospects for personal growth, development, and advancement.
- A professional, modern, and exciting working environment.
- A competitive position within the freight forwarding industry.
The person we are looking for must be self-driven, results-oriented with a positive outlook and a clear focus on high job quality and profit making.
The successful candidate, who will be reporting to the Operations Supervisor/Manager, will be responsible for general office duties and supporting the operations team. This candidate would develop skills within the operations team ranging from data entry, order management, customer services and operations. There will be administration tasks involved in the job as well as liaising with overseas partners and other local offices in the UK.
Please get in touch with:
Michelle Ings, HRGO East London/Essex Office for more details 01708 220023 or michelle.ings@hrgo.co.uk
