Job Reference: FJ-4ctcj
* Job Title: Front of House Staff
* Location: Central Eastbourne
* Hourly Rate: £13.00p.h
* Working hours: Weekend work - 5pm-Close
HRGO Recruitment are seeking Front of House Staff to join our client's unique family Italian restaurant and provide excellent customer service. The ideal candidate will have experience working in a fast-paced environment and love interacting with people.
Key Responsibilities:
* Greet and welcome customers with a friendly and positive attitude
* Efficiently manage reservations and seating arrangements to optimize the flow of guests.
* Provide accurate information on menu items and specials, assisting guests with their selections and dietary needs.
* Collaborate with kitchen and service staff to ensure seamless and timely delivery of food and beverages.
* Handle customer inquiries, feedback, and complaints promptly and professionally.
* Maintain cleanliness and organisation in the front of house area, including tables, chairs, and entryway.
* Assist with handling cash, processing payments, and managing reservations.
Key Skills and Requirements:
* Exceptional communication and interpersonal skills to interact effectively with customers and team members.
* Proven ability to multitask and handle busy service periods with ease.
* Strong attention to detail and commitment to delivering a high standard of service.
* Previous experience in a customer-facing role or the hospitality industry.
* A proactive and enthusiastic approach, with a willingness to learn new skills and take on new responsibilities.
* Flexibility to work various shifts, including weekends and holidays.
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