HR Office Manager

Job Reference: 2105SWHRFL

The HR Office Manager will be the main HR and administrative point of contact for a growing Stansted-based team. This is a hands-on role combining generalist HR (recruitment, onboarding, employee relations and compliance) with office management to keep day-to-day operations running smoothly in a fast-paced, 24/7 environment. The ideal candidate is organised, proactive and passionate about supporting people in an operational transport setting.

Key Responsibilities

• Manage end-to-end recruitment, onboarding, induction and probation processes for Stansted-based roles.

• Deliver day-to-day HR administration: employee records, absence/holiday, payroll inputs and HR documentation.

• Support employee relations issues, advising on policies and managing grievance/disciplinary processes when required.

• Ensure compliance with UK employment law, GDPR, right-to-work checks and relevant transport/airport requirements.

• Oversee office management at site, including supplies, facilities coordination, visitor management and basic H&S admin.

• Coordinate pass/ID applications, renewals and documentation in line with Centre procedures.

• Manage UK insurance administration, including renewals, policy reviews and claims handling.

• Coordinate IT support with head office, including access requests, equipment needs and local troubleshooting.

• Administer the staff commission scheme, tracking performance and providing accurate reporting for payroll.

• Maintain stock control for brochures/promotional materials, with simple tracking for usage and replenishment.

• Create and maintain SOPs to improve consistency, efficiency and compliance across admin and HR processes.

Key Requirements

• Proven HR administration/generalist experience, ideally in transport, aviation, hospitality or shift-based operations.

• Sound working knowledge of UK employment legislation and HR best practice.

• Strong organisational skills with excellent attention to detail and follow-through.

• Confident communicator, able to build relationships with frontline teams and senior stakeholders.

• Strong Microsoft Office skills (Excel essential); HRIS/payroll exposure is an advantage.

• Comfortable working in a fast-paced operational environment; flexibility for occasional early/late support.

• High integrity and discretion when handling sensitive employee information.

• Fluent English; additional languages are a plus due to our European network.

Benefits

• Salary £35,000 - £40,000 (DOE).

• Performance-related bonus opportunities.

• Staff travel benefits.

• Career development in a growing international transport brand.