In the role of a Sales Account Manager, you will play a crucial role in the ongoing success of our expanding business. Your primary responsibilities will include managing customer accounts, maintaining relationships with customers, pricing negotiations, setting credit limits, onboarding new customers, and prospecting for potential clients.
Duties:
Business-to-business sales, establishing and maintaining relationships with customers
Managing customer accounts, ensuring a high level of satisfaction and retention
Negotiating pricing and terms with customers
Setting and monitoring credit limits for customer accounts
Onboarding new customers and providing them with necessary support
Prospecting for potential clients to expand the customer base
Collaborating with the wider team to support business growth
Participating in team and planning meetings
Staying up to date with industry trends and developments to better serve customers
Undertaking any necessary training to maintain proficiency in the role
Performing any other duties commensurate with the role
Skills and Requirements:
Strong business-to-business sales and account management skills
Excellent customer service and interpersonal skills
Negotiation and pricing skills
Ability to manage and prioritise a busy and varied workload
Strong IT skills, including MS Word, Excel, and Outlook
Passionate about customer experience and the sustainability sector
Driven by a desire to make improvements and grow business relationships
Committed to working flexibly and adapting to changing business needs
Deliver high standards of quality
Be a team player, confident, friendly, and committed with a 'can-do' attitude.
If you are interested, please contact Nicola at 0151 439 3051 or email Nicola.Evans@HRGO.co.uk
