We are seeking a dynamic and motivated Sales Negotiator to join a well-established estate agency. This role is varied and exciting, offering the opportunity to become the public face of the company while working with a diverse range of clients and properties. The ideal candidate will have a flair for negotiation, excellent customer service skills, and a professional approach at all times.
Key Responsibilities
Service to Buyers
Professionally register and qualify applicants, ensuring all details are recorded accurately.
Maintain regular contact with buyers, matching them swiftly and efficiently to suitable properties.
Arrange and conduct property viewings, providing a high level of customer service.
Follow up with buyers post-viewing, obtaining feedback and providing updates.
Understand buyers' circumstances and timescales to assist in their property search.
Introduce buyers to recommended solicitors and financial services.
Negotiate offers effectively to achieve the best outcome for all parties.
Maintain accurate records and update the CRM system with all relevant information.
Service to Sellers
Arrange and book property appraisals, ensuring the valuation team has the best opportunity to secure instructions.
Establish strong relationships with vendors, gaining insight into their expectations and requirements.
Offer guidance and assistance on their onward property search.
Provide prompt and detailed feedback following viewings.
Recommend trusted solicitors and financial services where appropriate.
Strive to achieve the best market price for vendors within suitable timeframes.
Assist vendors in negotiations for their onward purchase when required.
Keep clients regularly informed on the status of their sale.
Oversee the sales process from offer acceptance to completion, ensuring smooth transactions.
Work collaboratively with colleagues to obtain chain details and assist in progressing sales.
Identify opportunities to introduce landlords and investors to the lettings team.
Training & Development
Engage in ongoing training to enhance skills and industry knowledge.
Develop proficiency in using office CRM systems and other relevant tools.
Demonstrate ambition and willingness to take on additional responsibilities to progress within the company.
Inter-Office Collaboration & Business Development
Work closely with colleagues across multiple offices to share leads and opportunities.
Identify potential opportunities for lettings and introduce clients to the relevant department.
Contribute to the agency's success by proactively seeking new business opportunities.
Keep management informed of potential property development prospects.
Personal Attributes Required
Professional, responsible, and reliable with a strong work ethic.
Self-motivated, enthusiastic, and able to work independently.
Strong negotiation and persuasion skills.
Excellent communication abilities, both written and verbal.
Well-organised with strong time management skills.
Adaptability and willingness to learn.
A confident and engaging personality with the ability to build rapport easily.
This role offers an exciting opportunity to join a thriving estate agency with excellent career progression prospects. If you are ambitious, driven, and passionate about property, we would love to hear from you.
