Job Title: Sales Team Leader
Location: Boldon Colliery
Salary: £31,746 - £34,254 - DOE + Bonus
Job Type: Full-Time, Permanent
Working Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch) - Fully Office Based
HRGO Recruitment are currently working with a well-established organisation, who are looking to appoint an experienced Sales Team Leader to join their Contact Centre operation in Boldon.
This is a fantastic opportunity for a driven and hands-on leader to manage a small sales team, focused on generating high-quality appointments for a national field sales team.
The Role:
You will be responsible for leading, coaching, and developing a team of Sales Executives, ensuring they generate qualified appointments through a mix of inbound enquiries and outbound activity. Alongside managing performance, you'll play a key role in improving processes, driving results, and maintaining strong internal relationships.
Key Responsibilities:
- Managing and supporting a team of circa 4 Sales Executives
- Driving team performance to achieve daily and weekly appointment targets
- Monitoring inbound enquiries (calls, emails, web leads, live chat) and outbound activity
- Coaching and developing team members to improve performance and conversion rates
- Handling escalations and supporting day-to-day team queries
- Working closely with internal stakeholders, including Sales and Marketing teams
- Supporting recruitment, onboarding, and training of new team members
What We're Looking For:
- Proven experience in a sales, telesales, or contact centre environment
- Previous team leadership or supervisory experience
- Strong coaching and people management skills
- Ability to motivate a team and drive performance against targets
- Excellent communication skills, both verbal and written
What's on Offer:
- Salary between £31,746 - £34,254 DOE plus bonus
- Monday to Friday working - no weekends
- Fully office-based role with a supportive team environment
- Opportunity to lead and develop a growing team
- Clear progression opportunities within a national business
If you are an experienced Sales Team Leader or a Senior Sales Executive ready to step up, we'd love to hear from you. Click 'Apply Now' for immediate consideration.
