Job Title: Secretary Administrator Location: Eastbourne Job Type: Permanent Working Hours: Monday-Friday, 09:00-17:30 (1-hour lunch break, flexible) Salary: £30,000 per annum + benefits
We are currently recruiting for a highly organised and reliable Administrative Assistant to join our Eastbourne office. This is a varied and fast-paced role, supporting both clients and the internal professional team.
The ideal candidate will be methodical, detail-oriented, and able to remain calm under pressure, with strong communication and IT skills.
Key Responsibilities:
Providing general administrative and secretarial support, including typing and preparing correspondence
Uploading client documents and correspondence to internal systems (e.g. Openspace)
Handling incoming telephone calls and directing enquiries appropriately
Chasing clients for information and arranging appointments
Liaising with external bodies including HMRC
Supporting new client onboarding processes, including:
Client ID verification
Anti-Money Laundering (AML) compliance
Preparing Letters of Engagement
Maintaining the client database
Managing disengagement procedures when required
Maintaining spreadsheets and updating the IRIS database
Assisting with billing processes and credit control
Supporting internal compliance and administrative processes
Strong organisational skills with excellent attention to detail
Ability to work methodically and maintain concentration
Calm and professional approach under pressure
Good communication and interpersonal skills
Strong IT skills, including Microsoft Word and Excel
Reliable and proactive team player
Working Pattern:
Full-time, office-based role in Eastbourne
Standard hours: 09:00-17:30 with 1-hour lunch
Flexibility in start/finish times may be available after successful completion of the 6-month probation period (subject to business needs)
Benefits:
Discretionary performance-related bonus
Optional private medical insurance (post-probation)
Optional NEST pension scheme
£750 referral bonus for introducing new team members
Commission opportunity: 10% of first year's fees for personally introduced clients (subject to terms)
28 days holiday including bank holidays (increasing to 33 days with service)
Office closure between Christmas and New Year (holiday allowance to be used)
Company social events across offices
Training & Development:
Full onboarding and support provided
Ongoing development opportunities within the business
Additional Information:
This is a varied and hands-on role requiring strong organisational skills and the ability to manage multiple priorities. The successful candidate will play a key role in supporting both client-facing activities and internal administrative processes.
